Política de cancelación

Digital Subscriptions. Stacy Stewart Smith Enterprises’ Atelier Quarterly — Digital Subscriptions begin on the purchase date, when the initial digital download is delivered. Subscription refund requests are accepted within seven days of purchase. Delivered issues are excluded from the refund calculation.

Atelier Quarterly — Partial refunds:  Each eligible, undelivered regular issue is valued at one-quarter of the annual purchase price, with 20% deducted from the refundable balance. The anniversary issue is not part of the digital subscription. 

Atelier Quarterly — Digital current subscription cancellations may be requested at will by accessing your account.

Atelier Quarterly — Cancel future automatic renewal of any digital subscription at will by accessing your account.

Atelier Quarterly Print Subscriptions — Stacy Stewart Smith Enterprises’ subscriptions begin on the purchase date. Subscription refund requests are accepted within seven days of purchase. Delivered volumes are excluded from the refund calculation. Each eligible, undelivered regular issue is valued at one-quarter of the annual purchase price, with 20% deducted from the refundable balance. The anniversary issue remains a complimentary bonus with no allocated refund value. 

Atelier Quarterly — Printed current subscription cancellations may be requested at will by accessing your account.

Atelier Quarterly — Cancel future automatic renewal of any printed subscription at will by accessing your account.

Atelier Quarterly Calculator Subscriptions. Stacy Stewart Smith Enterprises’ Atelier Quarterly — Calculator Subscriptions begin on the purchase date, when the initial digital access URL is delivered. Subscriptions are non-refundable for the period purchased. 

Atelier Quarterly — Calculator Subscription future automatic renewal may be canceled at will by accessing your account.

Damaged or Undelivered Files — If you did not receive your download link, or if your file is corrupted or inaccessible, contact us immediately at couture@stacystewartsmith.com, and we will resolve the issue promptly.

Contact us for Assistance — Please contact us at couture@stacystewartsmith.com if assistance is needed.